If you are looking for a simple, fast paced Indian fiction, One Night@ The Call Center by Chetan Bhagat is a book worth adding to your reading list. Published in 2005, this novel has become an instant hit because of struggles, emotions of youths in India in early 2000s.
The Story in Brief
This novel is about a team in one single night at a call center at Gurgaon. Six charecters Shyam, Priyanka, Vroom, Esha, Radhika and their boss work at a BPO, answering calls from Americans clients. Each one carry their own baggage
· Shyam struggles with a failed relationship.
· Priyanka is pressured into an arranged marriage.
· Vroom is frustrated with corporate life.
· Esha wants to be a model.
· Radhika is stuck in an unhappy marriage.
· Their boss adds to their misery with his arrogance.
Well, in the midst of the chaos, there comes a turning point when they receive a call from God a moment that forces to rethink about their lives and choices.
What Works Well
· Relatable setting: For many young Indians in IT/BPO industries, the story mirrors their own struggles in the field.
· Easy language: Simple, conversational writing that even beginners can enjoy the story.
· Mix of drama and inspiration: Mixture of humour, romance, workplace politics, and self-discovery.
· The “God’s call” twist: A unique element that gives the story depth.
What Could Be Better
· Some characters feel one-dimensional.
· Certain events seem unrealistic or filmy.
· Readers who prefer rich, literary prose may find it too simple.
Key Message
At its heart, the book is about courage, self-belief, and taking control of your life instead of blaming fate.
Conclusion
One Night @ The Call Centre isn’t perfect, but it is entertaining, thought-provoking in parts, and highly relatable. It’s a quick weekend read that inspires you to reflect on your own choices.
⭐ Rating: 3.5/5
If you liked this review, you might also want to check out my take on Chetan Bhagat’s The Girl in Room 105.
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